Terms & Conditions

Welcome to pp999, Bangladesh's trusted destination for online casino games and sports betting. These Terms & Conditions ("Terms") constitute a legally binding agreement between you (the "User") and pp999 ("we", "us", or "our"). These Terms govern your access to and use of all services, features, content, and functionality available on pp999.

By registering an account, logging in, or otherwise accessing pp999, you confirm that you have read, understood, and agree to these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the platform. We reserve the right to update or modify these Terms at any time without prior notice; continued use of pp999 following any change constitutes acceptance of the revised Terms.

1. Eligibility Requirements

To open and maintain an account on pp999, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. We enforce strict age verification and reserve the right to request documentation at any time.
• You must be a real person acting on your own behalf, not as an agent or on behalf of any third party.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, or close family member of an employee or contractor of pp999.

2. Account Registration & Security

To access betting and gaming features on pp999, you are required to create a single personal account. You must provide accurate, current, and complete information during registration and update it promptly when it changes. Each user is permitted to hold only one account; duplicate accounts will be suspended and associated funds may be forfeited.

• Keep your password confidential and never share it with anyone. You are solely responsible for all activities conducted under your account.
• You must notify pp999 immediately via [email protected] if you believe your account has been compromised or accessed without authorisation.
• pp999 may require you to verify your identity (KYC) before processing withdrawals. Acceptable documents include a national ID card, passport, or driving licence.
• We reserve the right to close or restrict any account at our sole discretion if we detect suspicious behaviour, policy violations, or fraudulent activity.

Self-exclusion requests can be submitted at any time by contacting our support team. Once activated, self-exclusion is permanent for the chosen period and cannot be reversed early. We take problem gambling seriously and encourage all users to play responsibly.

3. Deposits, Withdrawals & Payment Methods

pp999 supports a range of payment methods commonly used in Bangladesh. All financial transactions are processed in Bangladeshi Taka (BDT). We currently support bKash, Nagad, Rocket, Upay, Visa, and Mastercard for deposits and withdrawals. Processing times and applicable minimum or maximum limits may vary by method.

• The minimum deposit amount is ৳500. Deposits are typically credited to your account within minutes of successful payment confirmation.
• Withdrawals are subject to identity verification (KYC). Unverified accounts may not process withdrawal requests until verification is complete.
• All deposits must originate from a payment account held in your own name. Third-party funding is strictly prohibited and may result in account suspension.
• pp999 reserves the right to delay or decline a withdrawal request if we have reasonable grounds to suspect fraudulent activity, money laundering, or a breach of these Terms.

Any funds that have been deposited in error or credited through a system malfunction must be reported immediately. pp999 reserves the right to reclaim any such funds from your account balance.

4. Bonuses, Promotions & Wagering Requirements

pp999 offers a welcome bonus and various seasonal promotions to eligible players, including offers around BPL cricket, Eid, Pohela Boishakh, and other cultural events. All bonuses are subject to the following general conditions:

• Bonus funds are subject to a wagering requirement before withdrawal is permitted. The standard rollover is 20x the bonus amount unless otherwise stated in the promotion terms.
• A player may only participate in one welcome bonus offer. Duplicate accounts created to claim the same bonus will be permanently banned.
• Free spins issued as part of a promotion expire 7 days after they are credited, unless the promotion terms specify a different period.
• pp999 reserves the right to withdraw, modify, or discontinue any promotion at any time without prior notice. Promotions cannot be combined unless explicitly stated otherwise.

5. Prohibited Activities

The following activities are strictly forbidden on pp999. Violation of any prohibition below may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities:

• Using automated bots, scripts, or any third-party software to gain an unfair advantage over other players or the platform.
• Engaging in any form of match-fixing, cheating, collusion, or manipulation of game outcomes, whether in cricket betting, live casino, slots, or any other offered product.
• Attempting to launder money or using pp999 for any unlawful financial activity, including but not limited to funding terrorism or organised crime.
• Opening multiple accounts or registering on behalf of another person with the intent of claiming multiple bonuses or circumventing a prior account ban.

6. Responsible Gaming

pp999 is firmly committed to responsible gaming. We recognise that gambling can become harmful for some individuals, and we have implemented a range of tools to help players manage their activity. If you feel that gambling is negatively affecting your life or the lives of people close to you, we strongly encourage you to use our self-exclusion, deposit limit, or time-out features, or to seek professional support.

You must be 21 years of age or older to use pp999. It is your responsibility to ensure that you are legally permitted to participate in online gambling in your jurisdiction. pp999 does not accept liability for losses incurred as a result of gambling beyond your personal financial means. Play responsibly.

7. Intellectual Property

All content on pp999 — including but not limited to text, graphics, logos, game interfaces, software, icons, and trademarks — is the exclusive intellectual property of pp999 or its licensed content providers. You may not reproduce, distribute, transmit, adapt, or create derivative works from any pp999 content without prior written authorisation. Unauthorised use may result in legal action. The brand keyword "pp999" and all associated visual identity elements are protected marks.

8. Limitation of Liability

To the maximum extent permitted under applicable law, pp999 shall not be liable for any of the following types of loss or damage arising out of or in connection with your use of the platform:

• Any direct, indirect, incidental, special, or consequential financial losses arising from gameplay, including losses in cricket betting, slots, live casino, or crash games.
• Interruption, suspension, or termination of platform services due to technical faults, maintenance, network outages, or force majeure events beyond our reasonable control.
• Any loss or corruption of account data, game history, or transaction records caused by circumstances outside of pp999's direct control.

9. Amendments to These Terms

pp999 reserves the right to revise, update, or replace any part of these Terms at any time. Changes will take effect immediately upon publication on this page. We may — but are not obligated to — notify registered users of material changes via on-site notification or email. The date of the most recent revision is shown at the top of this page.

Your continued use of pp999 after any amendment is posted constitutes your binding acceptance of the revised Terms. If you do not accept the revised Terms, your sole remedy is to cease using pp999 and close your account.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws. Any dispute arising from or relating to these Terms oryour use of pp999 shall first be attempted to be resolved through good-faith negotiation between the parties. pp999 operates as a platform serving players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. We are committed to fair and transparent resolution of all user concerns.

11. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, our support team is available 24/7 to assist you. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email us at: [email protected]